Hi,
I would be better for you to put your question in a new post as it will be more visible to members in this forum. This is a public forum so accessible to everyone.
If you have added a valid support contract (SAID) in your HP Passport profile, then you can access the LoadRunner Support Customer Forum . This is an entitled forum only accessible to customers/partners with a valid support contract and certain HP employees.
For more information regarding our support customer forums and how to add your support contract ID to your HP Passport id see this post:Support Customer Forums now available.
Greetings,
Bill