On Win 7, 64bit, VuGen 11.04 will hang when trying to save or open a script. The problem started after it hung at the end of a replay and had to be forced to close in the task manager.
Using File > open or the toolbar causes the freeze but I can open a script by double-clicking a .usr file. When I try to save it though it hangs again.
I've performed many troubleshooting steps suggested by various sites on the web & I've even uninstalled the app & ran ccleaner to clean up registry entries but the problem persists after reinstalling and patching.
It's almost as if it gets stuck trying to pull up the dialog box for the file location. When I go to quit the app in the task manager the message I get from Windows is that VuGen is waiting for input from the user (me). I always run the program by right-clicking and selecting run as an admin.
I've even gone as far as trying a system restore w/ no luck. Any suggestions?
I cannot upgrade to ver. 11.5x because I need the script to work with BPM 9.13 so please don't suggest that as a course of action.
Using File > open or the toolbar causes the freeze but I can open a script by double-clicking a .usr file. When I try to save it though it hangs again.
I've performed many troubleshooting steps suggested by various sites on the web & I've even uninstalled the app & ran ccleaner to clean up registry entries but the problem persists after reinstalling and patching.
It's almost as if it gets stuck trying to pull up the dialog box for the file location. When I go to quit the app in the task manager the message I get from Windows is that VuGen is waiting for input from the user (me). I always run the program by right-clicking and selecting run as an admin.
I've even gone as far as trying a system restore w/ no luck. Any suggestions?
I cannot upgrade to ver. 11.5x because I need the script to work with BPM 9.13 so please don't suggest that as a course of action.
