Hi Raj,
As you are a customer with valid HP contract I would suggest you to post in LoadRunner Support Customer Forum where the questions are answered with priority.
Additionally if the issue in a case is not resolved you can always reopen the case or open a new one by referring to the old case ID.
Regarding the Raw Data does not show problem, in LoadRunner 11.52 User Guide under the Viewing Raw Data chapter is stated “The Raw Data view is not available for all graphs.” For example it is not available for merged graphs.
Could you please specify:
1. for which graph or graphs you are trying to get the raw data and
2. if you see “No data available”
a) in Raw Data Pane for a specific graph or
b) after clicking on “Click to retrieve raw data” as described in the following document Error: "No raw data available for this graph" error message is displayed for Oracle graph in Analysis 11.52 patch 1
http://support.openview.hp.com/selfsolve/document/KM00780372
Kind regards,