Hi,
The error message could appear due to the size of the ica file. Please check the following document: "Error: Connect cannot be established - Last Error=64, Last client error=0"
http://support.openview.hp.com/selfsolve/document/KM00450912
You can also apply the approach in http://support.openview.hp.com/selfsolve/document/KM816317 which was mentioned by meenuvkg
Kind regards,
