Hi Xiaji,
Can you please try pinging the Loadgenerator machine from the contoller.?
This scenario occurs because the communication between the Controller and Load Generator machine happens through a software called as Agent. Incase the Agent Service on the specified IP Address is not running, we would still be able to ping the machine, but cannot get it to act as a Load generator.
To activate LR Agent:
Navigate to Start Menu >> HP Software>> HP Loadrunner >> Advanced Settings >> Click on Agent Process/Agent Service .
Once you click on those options, try connecting again. I am sure you will be able to get the LoadGenerator up.
Thanks
Renjith
