Hi Maher,
You will need to add valid Support Contract to HP Passport to be able to view knowledge documents at SSO. Please check the instructions in the following link:
All patches related Microsoft security update for LoadRunner versions 11 to 11.51 and instructions how to manually apply the fix are available from the following link:
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM00207742
The patch is included in LoadRunner 11.52 and upper versions of the product.
You can find instructions how to download the latest LoadRunner 12.01 from SSO or as a community edition from the following post:
Kind regards,
Vesela