Loadrunner v12.02 Community Edition license limit - Citrix

Hi,

Has anyone come cross this license issue on the Citrix protocol?

I installed the LoadRunner v12.02 CE on a Win2008R2 server. When I run a 27VU load testing on Citrix protocol LoadRunner displayed a message indicated I have exceeded the license limit, see 2nd attachment. I can only run up to 25VUs. I checked the license utitlity and it clearly displayed 50VU capacity, see 1st attachment.

HP support, kindly advise how to increase the license limit.

Note: no problem with Web HTTP/HTML protocol. It can run 50VU load test.

Thanks in advance,

John