Hi,
I added the statements inside vugen.ini and tried recording the problematic application. I noticed that the ICA window still crashes always. However, we noticed that the procdump registered the following ACCESS_VIOLATION exception at the point the ICA window is launched. Please let me know if this is of any help to you.
C:\...\Procdump>procdump.exe -ma -e -w runcitrixclient.exe
Waiting for process named runcitrixclient.exe...
Process: runCitrixClient.exe (11756)
CPU threshold: n/a
Performance counter: n/a
Commit threshold: n/a
Threshold seconds: 10
Hung window check: Disabled
Log debug strings: Disabled
Exception monitor: Unhandled
Exception filter: *
Terminate monitor: Disabled
Cloning type: Disabled
Concurrent limit: n/a
Avoid outage: n/a
Number of dumps: 1
Dump folder: C:\...\Procdump\
Dump filename/mask: PROCESSNAME_YYMMDD_HHMMSS
Press Ctrl-C to end monitoring without terminating the process.
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:11] Exception: C0000005.ACCESS_VIOLATION
[09:32:12] Unhandled: C0000005.ACCESS_VIOLATION
Does this mean that there is something that is blocking the ICA window to execute during initialization of the Citrix connection?
I don't want to lose hope on this issue yet..