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LR 12.01 ERROR - Start recording failed. Please check the recording log to get more details.

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I'm new to LoadRunner. Just downloaded and installed LR12.01.

 

But when using the VuGen to record script, I got error 'Start recording failed. Please check the recording log to get more details.'.

 

I tried its sample web app and google, it gave the same exception.

 

The client machine is Win7 and IE9 and I have the admin previledge.

 

So I checked the log file and here's more details.

2014-12-30 10:45:21,056 RECORD        [  1] ERROR - Start recording failed. Please check the recording log to get more details.
Exception Data:
Recording API error: Exception from HRESULT: 0xFFFFFFFF
Exception from HRESULT: 0xFFFFFFFF
Stack Trace:
   at HP.LR.VuGen.RecorderBackEnd.RecordingExceptionRaiser.Handle(Exception inner) in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\BackEnd\Current\Record and Replay\RecorderBackEnd\RecordingApiWrapper.cs:line 32
   at HP.LR.VuGen.RecorderBackEnd.RecordingApiWrapper.StartRecord(String appPath, String appParam, String workDir) in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\BackEnd\Current\Record and Replay\RecorderBackEnd\RecordingApiWrapper.cs:line 421
   at HP.LR.VuGen.RecorderBackEnd.RecordService.StartRecording() in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\BackEnd\Current\Record and Replay\RecorderBackEnd\RecordService.cs:line 603

2014-12-30 10:45:21,056 RECORD        [  1] ERROR - Recording failure might be related to dll registration. Please try the following: 1. open cmd and go to the installation bin folder 2. regsvr32 vugen_record_api.dll
2014-12-30 10:45:21,058 ExceptionFormatter [  1] ERROR - HP.Utt.Common.Exceptions.UttException: Exception of type 'HP.Utt.Common.Exceptions.UttException' was thrown. ---> HP.LR.VuGen.RecorderBackEnd.RecordingException: Recording API error: Exception from HRESULT: 0xFFFFFFFF ---> System.Runtime.InteropServices.COMException: Exception from HRESULT: 0xFFFFFFFF
   at HP.LoadRunner.Interop.vugen_record_api.ICVugenRecordApi.StartRecord(String appPath, String appParam, String workDir)
   at HP.LR.VuGen.RecorderBackEnd.RecordingApiWrapper.StartRecord(String appPath, String appParam, String workDir) in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\BackEnd\Current\Record and Replay\RecorderBackEnd\RecordingApiWrapper.cs:line 417
   --- End of inner exception stack trace ---
   at HP.LR.VuGen.RecorderBackEnd.RecordingExceptionRaiser.Handle(Exception inner) in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\BackEnd\Current\Record and Replay\RecorderBackEnd\RecordingApiWrapper.cs:line 32
   at HP.LR.VuGen.RecorderBackEnd.RecordingApiWrapper.StartRecord(String appPath, String appParam, String workDir) in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\BackEnd\Current\Record and Replay\RecorderBackEnd\RecordingApiWrapper.cs:line 421
   at HP.LR.VuGen.RecorderBackEnd.RecordService.StartRecording() in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\BackEnd\Current\Record and Replay\RecorderBackEnd\RecordService.cs:line 603
   --- End of inner exception stack trace ---
   at HP.LR.VuGen.RecorderBackEnd.RecordService.StartRecording() in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\BackEnd\Current\Record and Replay\RecorderBackEnd\RecordService.cs:line 605
   at HP.LoadRunner.Vugen.RecordingAddin.RecordCommand.StartRecording(RecordInfo recordInfo, Boolean trafficAnalysis, IVuGenScript script) in e:\LT\LT-LR\win32_release\12.01.2079.0_clean\app\VuGen\FrontEnd\Current\CoreAddins\RecordingAddin\RecordCommand.cs:line 124

 

I tried to Register the 'vugen_record_api.dll' but failed also.

 

Please help if anyone experienced the simliar issue? Thanks a lot.


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